“Monaire has overwhelmingly delivered on their promise - reducing stress and saving me money.”
Emin Buzhunashvili, Owner of Caspian Grill Restaurant Group
Caspian Grill is a family-owned Mediterranean restaurant business located in Madison, Wisconsin. With 2 locations in Madison, Caspian Grill has earned a stellar reputation for serving great food in an inviting environment.
Caspian Grill signed up for Preventative Maintenance contracts (PM) with a local mechanical contractor to maintain their HVAC and refrigeration units (Walk-in coolers, freezers). Despite spending money on PM contracts, equipment failed often and the contractor charged emergency repair fees to fix broken down equipment.
"Detecting my meat freeer’s issue and fixing it, happened within hours. Monaire’s software works and their service is impeccable.”
Irene Gelfand, Manager
In the past, what happened during preventative maintenance visits were a mystery. Contractors wouldn’t provide a summary of issues they found nor would they share information on what was inspected. Due the lack of transparency, Caspian Grill found it hard to trust their mechanical contractor and often questioned if the repairs the contractor was suggesting were appropriate. In many cases despite performing the repairs suggested by the contractor, Caspian Grill encountered equipment failures and downtime often within days of performing recommended repairs.
With Monaire’s preventative maintenance visits, technicians perform a 100-point inspection on every HVAC and Refrigeration unit. After the visit, Monaire provides Caspian Grill with a report of what was inspected, what issues were found along with a clear recommendation on what should be fixed immediately and what can be deferred - eliminating guess work and maximizing return on repairs investment.
In addition to scheduled preventative maintenance visits, Monaire’s sensors and AI-powered fault detection algorithms constantly monitor Caspian Grills HVAC and Refrigeration equipment. Monaire detects issues early and dispatches technicians to fix them. Technicians arrive with prepared with insights on the issue and ways to resolve it quickly and efficiently.
Monaire’s preventative maintenance visits coupled with AI-powered fault technology has has helped Caspian Grill to reduce repair costs by 30% and avoid downtime.
Monaire’s AI-powered algorithms continuously check for in-efficiencies that might lead to higher energy use. Every hour hundreds of sensor data points are analyzed and compared against ideal operating parameters. If any deviances are detected, Monaire’s algorithms immediately tried to rectify the problem by making changes to the system (e.g. adjust thermostat setpoints, schedules etc.) or by sending a technician to fix the issue that was reducing efficiency (e.g. low refrigerant charge).
Within minutes of installation, Monaire’s algorithms baselined Caspian Grill’s systems and compared it against optimal operating parameters. Then, Monaire’s algorithms quickly tweaked thermostat settings and Monaire’s technicians fixed efficiency issues to bring Caspian Grill’s systems back to ideal operating efficiencies. Thanks to Monaire’s constant optimizations Caspian Grill has seen a 12% reduction in utility bills.
After experiencing less stress and saving money at their first location, Caspian Grill has signed on with Monaire for their second location in Madison.